Terms of Service

Last updated: 12 June 2026

These Terms of Service ("Terms") govern your use of Wodo. They form an agreement between you and Wodoco B.V., the Dutch company that builds and operates Wodo. By creating a Wodo account or using the service, you accept these Terms. We expressly reject the applicability of any general or purchasing terms of your own; only these Terms and the documents they incorporate apply.

We've tried to keep them short and readable. Where something has to be precise for legal reasons, we've added a sentence above it explaining why.

Who we are

Wodoco B.V. ("Wodoco", "we", "us") is a Dutch company that builds and operates Wodo, a real-time collaborative project management tool.

When we say "Wodo" we mean the application and any related services we make available — including the web app at app.wodo.co, this website, and any APIs or integrations we provide (including our MCP server for AI clients).

What Wodo is — and what it isn't

Wodo is a project management tool for teams. It holds your items (the work), surfaces them in flexible views (board, table, timeline), and keeps a small set of narrative documents close to the work — briefs, decision records, runbooks. Everything syncs in real time, works offline, and merges cleanly.

What Wodo is not, by design:

We mention this because it shapes what these Terms cover. Wodo is a focused tool, not a full digital workspace, and we'd rather be honest about that than promise something we don't deliver.

Wodo is standard software, provided as a service (SaaS). It is not bespoke or custom-built for you; customisation is not part of the agreement unless we agree it in writing.

Who can use Wodo

You can use Wodo if:

Wodo is intended solely for use in a profession, business, or organisation. By creating an account you confirm that you are acting on behalf of a business or organisation and not as a consumer. Wodo is not offered to, or intended for, consumers.

Your account

You sign in to Wodo through an identity provider (Google, Microsoft, or a custom OIDC provider configured by your organisation). Invited guests without a supported identity provider can register a passkey (WebAuthn / FIDO2) for secure, passwordless access instead. We don't store passwords ourselves.

Your account is personal to you, and seats are billed per user. Don't share a single account between several people — add a separate seat for each person who needs access.

You're responsible for:

We recommend turning on multi-factor authentication wherever your identity provider supports it.

If we have good reason to believe an account is being used to harm Wodo, other users, or third parties, we may suspend it temporarily while we investigate. We'll tell you when this happens, unless a law prevents us from doing so.

Fair use

These rules exist to keep Wodo safe and usable for everyone. They aren't exhaustive — they reflect the spirit of how we expect Wodo to be used.

When using Wodo, you agree not to:

  1. Break the law. No use of Wodo to do, store, or facilitate anything illegal under EU, Dutch, or your local law.
  2. Spam or mass-solicit. Don't use Wodo to send unwanted messages, lures, scams, or coordinated harassment.
  3. Break the service. No probing, scraping, reverse-engineering, scraping content for AI training, or circumventing security or rate limits. This does not restrict your own authorised use of Wodo's integrations or MCP server (see "Integrations and the MCP server" below). Legitimate security research is welcome — please email security@wodo.co first.
  4. Impersonate. Don't pretend to be someone you're not, including other Wodo users or Wodoco staff.
  5. Upload content that infringes others' rights. You're responsible for what you put into Wodo — copyrighted material, personal data of others, and so on. Use it lawfully.

If you breach these rules in a serious or repeated way, we may suspend or terminate your account (see "Cancelling and ending these Terms" below).

Integrations and the MCP server

Wodo offers integrations and an MCP server so you can connect your own tools and AI clients. If you use them:

What you pay

Wodo's pricing is published at wodo.co/pricing. There is a free tier; paid plans are billed in euros. We invoice monthly in arrears: at the start of each month we bill you for the previous month's usage, and the invoice is payable within 14 days of its date.

We send invoices by email to your admin and billing contacts, and payments are processed by our payment provider, Mollie. Where you've set up automatic collection (direct debit), you authorise us to collect amounts due via Mollie and agree to keep your payment details current.

If you think an invoice is wrong, tell us in writing within 14 days of its date, with reasons. A genuine dispute doesn't suspend your obligation to pay the undisputed part; after 14 days an uncontested invoice is treated as accepted.

If an invoice isn't paid by its due date, we'll let you know. If it remains unpaid 7 days after the due date, your organisation switches to read-only: you and your team can still view and export your content and update your billing details, but you won't be able to create or edit content until the outstanding balance is settled. If the invoice remains unpaid 30 days after its due date, we may terminate your contract and charge statutory commercial interest and reasonable collection costs, as Dutch law allows.

Price changes

We may change our prices over time. If a change affects your active subscription, we'll tell you at least 30 days in advance by email or in the application. You can cancel without penalty if you don't agree to the new price; continuing to use Wodo after the change takes effect counts as acceptance. Cancelling because of a price change stops future charges; it does not refund amounts you've already paid.

VAT and other taxes

Prices are exclusive of VAT unless we say otherwise. Where VAT applies to your purchase, it will be shown on your invoice. You're responsible for any other taxes your jurisdiction imposes on your use of Wodo.

Your data, your work

Everything you create in Wodo — items, documents, comments, attachments — remains yours. We don't claim ownership, we don't sell it, we don't show it to advertisers, and we don't use it to train machine-learning models.

You grant us a limited licence to store, process, and transmit your content for the purposes of running Wodo: synchronising it between your collaborators, indexing it for search, generating exports when you ask, sending operational emails on your behalf, and backing it up.

We act as a GDPR processor for personal data you put into Wodo on behalf of others (your colleagues, your customers). The detailed processor terms — what we do with it, where, how long, with which subprocessors — are set out in our Data Processing Agreement (the "DPA"), available at wodo.co/dpa. The DPA forms part of these Terms.

Where your data is stored is up to you: you choose a region when you create a space (EU, Canada, and others as they become available). We don't replicate across regions.

You can export your data from any space at any time, in a structured machine-readable format. We commit to making this possible for as long as you have an active account, and for the transition and retrieval periods after it ends (see "After cancellation or termination"). You owning your data is a feature of Wodo, not something we do to be nice — it's contractual.

What happens if Wodoco is sold? — Our European Continuity Promise

We're committed to staying European. We also know nobody can promise the future with certainty, so we'd rather give you the legal right to walk away than just our word.

If Wodoco B.V. is acquired by, or otherwise comes under the decisive control of, an entity not established in the European Union or European Economic Area, every customer with an active paid contract may, within 90 days of being notified, choose one or both of:

  1. Cancel your contract and receive a refund of the fees you paid in the six months before the change of control;
  2. Continue using Wodo for up to three further months at no additional charge, on the plan you were on at the moment of the change, so you can export your data and move to another tool.

What counts as a "change of control"

A change of control means an entity, or a group of related entities, not established in the EU or EEA acquires — directly or indirectly — a majority of the voting rights in Wodoco B.V., or otherwise gains decisive influence over its operations (zeggenschap under Dutch corporate law). Passive investment without control does not count. An internal corporate restructuring that keeps Wodoco in EU/EEA hands does not count either.

Notification

We will notify every customer in writing within 14 days of any such change, with clear instructions on how to exercise these rights.

Why this clause exists

We want our commitment to European data sovereignty to be a durable property of Wodo, not a current statement that could quietly evaporate after a sale. This clause is the legal mechanism behind that commitment.

Our commitment to existing customers

We commit not to remove or weaken this clause for customers who agreed to it before any later change. If we ever amend these Terms in a way that affects this clause, the older version continues to apply to you for as long as your contract is in force.

One caveat we want to be honest about

If Wodoco enters bankruptcy or insolvency on its own (not because of an acquisition), customers are creditors subject to normal Dutch insolvency law, and this clause does not change that. We can't promise around a bankruptcy.

Our intellectual property

Wodo — its code, design, brand, name, logo, and the look and feel of the application — is ours. We grant you a non-exclusive, non-transferable, revocable licence to use Wodo for as long as you have an active account, in line with these Terms.

You don't get the right to:

If you give us feedback — bug reports, feature ideas, comments — we're free to act on it without owing you anything. We won't claim ownership over the underlying idea, and we won't publicly attribute it to you unless you ask us to.

Using your name as a reference. We won't use your organisation's name or logo in our marketing or as a customer reference unless you opt in — through your organisation settings or in writing. If you opt in, you can withdraw at any time.

What we promise (and what we don't)

We aim to make Wodo reliable, fast, and pleasant. We monitor uptime, publish a status page, and treat outages seriously.

What we don't promise:

We may temporarily take Wodo, in whole or in part, out of service for maintenance, updates, or improvements. We'll make reasonable efforts to limit disruption and, where we can, to announce planned maintenance in advance. Planned maintenance doesn't give a right to compensation or a refund.

If we make a change that materially reduces Wodo's core functionality, you may terminate your contract in writing, effective on the date the change takes effect.

To the extent permitted by Dutch law, Wodo is provided "as is" and we exclude implied warranties of fitness for a particular purpose, satisfactory quality, and non-infringement.

Confidentiality

Each of us may receive confidential information from the other. We each agree to keep the other's confidential information secret, to use it only for making this agreement work, and to protect it with reasonable care. This doesn't apply to information that is or becomes public through no fault of ours, that we already lawfully held, that we develop independently, or that we're required to disclose by law or a court (where we're allowed to, we'll tell you first).

How we handle personal data is governed by the Privacy Policy and the DPA.

Liability

We're liable for damages we cause through intent (opzet) or gross negligence (bewuste roekeloosheid) — there's no cap on that, because Dutch law doesn't allow one. The same applies to death or personal injury caused by us.

For all other damages — including property damage — our liability is capped. Our total liability is limited to the amount paid out under our liability insurance for the event in question, plus the applicable deductible (our liability insurance currently provides cover of €2,500,000). If for any reason no payment is made under that insurance, our total liability to you in any rolling 12-month period is limited to the fees you paid us in that period.

We're not liable for:

You agree to indemnify us against third-party claims arising from your breach of these Terms or from the content you upload — for instance, claims that your content infringes someone's copyright or breaches privacy law.

Before you can claim damages, you must notify us of the breach in writing and give us a reasonable period to fix it.

Any claim against us lapses if you don't notify us of it in writing within six (6) months of discovering the damage.

Cancelling and ending these Terms

You cancelling

Wodo is a monthly subscription, renewing automatically each month until you cancel. You can cancel at any time from your account settings; cancellation takes effect at the end of the current month, and you won't be billed again after that.

We don't refund the unused portion of a paid period, except as set out in the European Continuity Promise above and the force-majeure clause below.

You can delete your account at any time. When you do, your data is permanently deleted after a short retention window (see below).

Us suspending or cancelling

We may suspend or terminate your account, in whole or in part, if:

Where we can, we'll tell you why and give you a chance to respond before suspending or terminating.

After cancellation or termination

When your contract ends — whether you cancel, we terminate, or you move to another provider:

These periods reflect your switching and data-retrieval rights under the EU Data Act; where it gives you a longer period, that longer period applies.

If your account is terminated because we believe in good faith that you committed fraud or seriously breached these Terms, we may delete your data sooner — or retain it longer — where a law requires us to do so.

Changes to these Terms

We may update these Terms occasionally. If a change is material, we'll tell you at least 30 days in advance by email or in the application. If you don't agree to the change, you can cancel without penalty before it takes effect; continuing to use Wodo after that counts as acceptance.

For minor clarifications, formatting fixes, and editorial improvements that don't change your rights or obligations, we may update without prior notice, but we'll keep older versions available so you can see what changed.

Exception: we commit not to amend the European Continuity Promise (above) for customers who agreed to it before the amendment. The version of that clause that applied when you signed up continues to apply to you.

Dutch law, Dutch courts

These Terms are governed by Dutch law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If we have a disagreement we can't resolve through good-faith conversation, we'll bring it before the Rechtbank Amsterdam — the district court for the place where Wodoco B.V. is registered.

A few miscellaneous things

Severability. If a court finds part of these Terms unenforceable, the rest stays in effect, and we'll work in good faith to replace the unenforceable part with something close to what was intended.

No waiver. If we don't enforce a right under these Terms in one situation, it doesn't mean we've given it up for the future.

Force majeure. Neither party is liable for delays or failures caused by circumstances beyond its reasonable control — including natural disasters, pandemics, strikes, war, government actions, power outages, failures of internet, data-network or telecommunications infrastructure, failures or outages at hosting, cloud or other suppliers, and (cyber)crime or (cyber)vandalism such as DDoS and other attacks. While force majeure continues, the affected obligations are suspended. If it lasts more than 60 days, either party can terminate without penalty, and we refund any prepaid amount for the period you can no longer use, pro rata.

Assignment. You can't transfer your contract to someone else without our written consent. We can transfer ours to an affiliate or a successor in connection with a corporate event — subject to the European Continuity Promise above.

Electronic acceptance. Clicking to accept these Terms, creating an account, or using Wodo all count as your acceptance.

In writing. Where these Terms require something to be "in writing", that includes email and messages within the application, unless we say a signed document is needed.

Language. These Terms are originally written in English. A Dutch translation may be available; in case of conflict the English version is authoritative.

Whole agreement. These Terms, together with the Privacy Policy and the DPA, are the entire agreement between you and Wodoco about your use of Wodo. They supersede any earlier discussions. If they ever conflict, the DPA prevails for anything concerning the processing of personal data; otherwise these Terms prevail.

If you got this far, thank you for reading. We've tried to write Terms we'd actually want to read ourselves. If you spot something confusing, unfair, or missing, please email legal@wodo.co.